Cerro Coso Community College

Human Services Worker Certificate

Human Services Worker Certificate

What can I do with this?

The Human Services Worker Certificate of Achievement

  • Prepares students for employment in a broad range of human services settings.
  • Is for students who want to make a difference and help others.
  • Is for students dedicated to improving or maintaining the physical and mental health and general well-being of people.

You can use this to:

  • Enhance career opportunities as a:
    • Human Services Technician
    • Case Worker
    • Family Development Specialist
    • Recovery Specialist
    • Independent Living Specialist

According to the U.S. Department of Labor's Occupational Outlook Handbook, the profession of social work is expected to increase more than the average for all other occupations. Job prospects are expected to be favorable, particularly for those who specialize in aging.

Find it! Be it! Find out how Cerro Coso Community College is helping students get training and education close to home and gain skills for good-paying jobs.

What will I learn?

  • To articulate the broad concerns and practices of human services industries.
  • To demonstrate four core sets of human services skills: conducting an interview, writing an incident report, participating in team meetings, and providing necessary support and referrals to consumers.
  • To assess situations for appropriate entry level professional, legal and ethical responses.
  • To use supervisory feedback for improved performance.
  • To analyze the cultural components of a human services situation and recommend culturally appropriate interventions.

Program Learning Outcome Assessments

This program was life changing. It gave me the tools and skills to find the job I want.

I have a passion for helping people. The Human Services program gave me the education and guidance to pursue this dream.

What courses do I take?

Note: Some courses within the major may have a required prerequisite. If you feel you have equivalent knowledge and skills to those included in the prerequisite course through professional experience, licensure, or certification, you have the opportunity to submit a Prerequisite Challenge to be reviewed by the faculty chair. For the Prerequisite Challenge to be considered, you must submit documentation/verification to substantiate the basis for the challenge. Please consult a counselor for more information regarding Prerequisite Challenge.

Complete all of the following courses:

Prerequisite: ENGL C040

54 hours lecture. The purpose of this course is to introduce students to the human service professions and their role in helping people to cope with the problems of living. The course provides a historical overview and contemporary theories, as well as description of service delivery models of human services and allows the student to understand the client as a whole person in a specific context. The course addresses competence, professionalism, legal and ethical issues in human services.

Prerequisite: ENGL C040

54 hours lecture. This course explores the themes of dominant culture and sub-cultures in relations to human services, with special emphasis on the cultural complexities of individuals and communities and culturally skillful interventions. Approved for Local GE Area 6.

Prerequisite: HMSV C101

54 hours lecture. In this course students integrate theory about human services occupations into actual workplace practices by role-playing work place situations, interviewing people working in different human services settings, and analyzing workplace situations in order to practice professional responses. Students are prepared for internship in a human services work setting.

Prerequisite: HMSV C103

36 hours lecture/108 work experience. This course provides the student with the complete experience of working in a human services setting. Students have the opportunity to apply information, develop and practice skills, participate in a supervisory relationship, receive performance evaluation, and provide feedback to other human services trainees. Students are required to pass a drug screening, and if required by the agency, may need to have a Live Scan at their own expense. Student may need to fulfill other site specific requirements before beginning the internship. To pass this course students must complete 108 intern hours with a human services agency.

Advisory: ENGL C070

54 hours lecture. This course introduces students to the different models of case management in the human services field, the core skills which make up case management, the decision-making processes of case management, and the role of the case manager as a human services worker and collaborator with other persons, human services agencies and organizations.

9 hours lecture/27 hours laboratory. This course is designed for those with little or no computer experience. Learners practice file management, email, instant messaging, and Internet browsing and searching. This course includes a brief introduction to industry standard word processing, spreadsheet, and presentation application programs. Computer terminology and identification of fundamental hardware and software applications are also introduced. (Formerly CSCI C070.)

Prerequisite: ENGL C040. Advisory: LIBR C100

72 hours lecture. In this course which prepares students to take university-level classes, students analyze and respond to college-level readings, compose expository and argumentative essays for a variety of rhetorical situations, incorporate outside sources into their writing using proper documentation techniques, and revise for coherence, unity, and development. Students write four to five text-based expository essays (total: 3,500 words).

Select 6 units from the following courses:

Advisory: ENGL C101, LIBR C100

54 hours lecture. This introductory course examines the major physical, cognitive, social, and emotional developmental milestones for children from conception through adolescence. There is an emphasis on interactions between maturational processes and environmental factors. Students observe children, evaluate individual differences, and analyze characteristics of development at various stages according to developmental theories. Approved for IGETC Area 4G, CSU GE Area D7 or E, Local GE Area 2.

Advisory: ENGL C101, LIBR C100

54 hours lecture. This course covers curriculum and intervention strategies for working with children with special needs in partnership with their families. The course focuses on the use of observation and assessment in meeting the individualized needs of children in inclusive and natural environments. The course emphasizes the role of the teacher as a professional working with families, collaborating with interdisciplinary teams, and developing cultural competence. Students will be required to observe children in a group setting. Approved for Local GE Area 6.

Advisory: ENGL C070

54 hours lecture. The course introduces students to assessment and treatment skills used in the helping professions. Topics include the helping interview, assessment, goal setting, cognitive interventions, and behavior management techniques.

Advisory: ENGL C070

54 hours lecture. This course offers the student an introduction to the scientific study of behavior and mental processes focusing on exploration of major psychological theories and concepts, methods, and research findings in psychology. Topics include the biological bases of behavior and mental processes, perceptions, consciousness, memory, cognition, learning, motivation, emotion, development, intelligence, personality, social psychology, psychological disorders and therapeutic approaches, and applied psychology. The American Psychological Association (APA) format is taught and applied to written assignments and papers. Approved for IGETC Area 4I, CSU GE Area D9, Local GE Area 2.

Advisory: ENGL C070

54 hours lecture. This course provides an overview of the history and theories related to substance abuse, including alcoholism, drug abuse, and chemical dependency. The course addresses cultural, religious, and political influences, as well as public policy issues, prevention, and treatment, including recovery, relapse and self-help models. Approved for Local GE Area 2.

Advisory: ENGL C070

54 hours lecture. This course provides an overview, from a psychological perspective, of human development from conception through death, including biological and environmental influences. Theories and research of physical, cognitive, personality, and social development are examined, as well as attention to developmental problems. Approved for IGETC Area 4I, CSU GE Area D9 or E, Local GE Area 2.

Prerequisite: ENGL C070, PSYC C101

54 hours lecture. This course introduces the scientific study of psychopathology and atypical behaviors, broadly defined. Students investigate abnormal behavior from a variety of perspectives including biological, psychological, and sociocultural approaches. An integrative survey of theory and research in abnormal behavior, and intervention and prevention strategies for psychological disorders are also introduced. Approved for IGETC Area 4I, CSU GE Area D9, Local GE Area 2.

Program Pathways

Official Catalog Copy

All classes needed for this certificate are available at the following campuses: CC Online

See Counseling for specific help with enrolling and completing this major.

How can I afford it?

This certificate requires 27.0 units and will likely take 3 semesters.

Approximate Total Costs

CA Residents

27.0 units

at $46 per unit

Equals $1,242 in tuition and fees

Plus approximately $1,620* for books and supplies

Total cost $2,862 for 3 semesters


27.0 units

at $329 per unit

Equals $8,883 in tuition and fees

Plus approximately $1,620* for books and supplies

Total cost $10,503 for 3 semesters

*This is an estimate. Actual costs will vary.

Need help? Financial Aid can help with fee waivers and scholarships and other aid. Make sure to fill out your FAFSA every January.